HID Authentication Service Status
All Systems Operational

About This Site

HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

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Uptime over the past 90 days. View historical uptime.
Europe East (DE) Operational
90 days ago
99.99 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API ? Operational
90 days ago
99.99 % uptime
Today
OpenID API Operational
90 days ago
99.99 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Europe West (EU) Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
America (NA) Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service.
Oct 1, 01:36 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 01:00 AM UTC to 02:00 AM UTC on Tuesday, October 01, 2024.

REGIONS AFFECTED
EU - EAST

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Oct 1, 01:05 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, October 01, 2024, starting at 01:00 AM UTC in order to deploy a new release of the HID Admin Portal Service.

DURATION
The maintenance window for this activity is planned from 01:00 AM UTC to 02:00 AM UTC on Tuesday, October 01, 2024.

REGIONS AFFECTED
EU - EAST

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Sep 30, 17:40 UTC
Sep 30, 2024
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service.
Sep 30, 17:38 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC to 06:00 PM UTC on Monday, September 30, 2024.

REGIONS AFFECTED
EU - WEST

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Sep 30, 17:03 UTC
Scheduled - A maintenance activity is scheduled for Monday, September 30, 2024, starting at 05:00 PM UTC in order to deploy a new release of the HID Admin Portal Service.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC to 06:00 PM UTC on Monday, September 30, 2024.

REGIONS AFFECTED
EU - WEST

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Sep 30, 16:31 UTC
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
HID Authentication Service - Disruption Resolved
Resolved - Hi

The potential disruption to the HID Authentication Service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved.

A root cause analysis will now take place and any identified mitigations put in place.

Many Thanks
HID Authentication Service Team.
Sep 27, 14:21 UTC
Sep 26, 2024
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service.
Sep 26, 10:07 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC on Thursday, September 26th, 2024, to 10:30 AM UTC on Thursday, September 26th, 2024.

REGIONS AFFECTED
NA

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Sep 26, 09:22 UTC
Scheduled - A maintenance activity is scheduled for Thursday, September 26th, 2024, starting at 09:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC on Thursday, September 26th, 2024, to 10:30 AM UTC on Thursday, September 26th, 2024.

REGIONS AFFECTED
NA

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Sep 25, 16:14 UTC
Sep 25, 2024
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service.
Sep 25, 01:33 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Tuesday, September 24th, 2024, to 01:00 AM UTC on Wednesday, September 25th, 2024.

REGIONS AFFECTED
EU - EAST

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Sep 24, 23:29 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, September 24th, 2024, starting at 11:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Tuesday, September 24th, 2024, to 01:00 AM UTC on Wednesday, September 25th, 2024.

REGIONS AFFECTED
EU - EAST

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Sep 24, 09:49 UTC
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