HID Authentication Service Status

All Systems Operational

About This Site

HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

Be sure to subscribe to updates to receive notifications on incidents.

Uptime over the past 90 days. View historical uptime.
Europe East (DE) Operational
90 days ago
99.99 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API ? Operational
90 days ago
99.99 % uptime
Today
OpenID API Operational
90 days ago
99.98 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Europe West (EU) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
America (NA) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

HID Authentication Service - Scheduled Maintenance Jul 16, 2025 10:30-11:30 UTC

A maintenance activity is scheduled for Wednesday, July 16, 2025, starting at 10:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Wednesday, July 16, 2025, to 11:30 AM UTC on Wednesday, July 16, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Posted on Jul 15, 2025 - 12:29 UTC
Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jul 10, 11:26 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Thursday, July 10, 2025, to 11:30 AM UTC on Thursday, July 10, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 10, 10:26 UTC
Scheduled - A maintenance activity is scheduled for Thursday, July 10, 2025, starting at 10:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Thursday, July 10, 2025, to 11:30 AM UTC on Thursday, July 10, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 9, 16:43 UTC
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jul 10, 03:03 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 02:30 AM UTC on Thursday, July 10, 2025, to 03:30 AM UTC on Thursday, July 10, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 10, 02:25 UTC
Scheduled - A maintenance activity is scheduled for Thursday, July 10, 2025, starting at 02:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 02:30 AM UTC on Thursday, July 10, 2025, to 03:30 AM UTC on Thursday, July 10, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 9, 16:37 UTC
HID Self Service Portal - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Self Service Portal has been completed.

Many Thanks
HID Authentication Service.
Jul 10, 01:33 UTC
In progress - The planned scheduled maintenance activity for the HID Self Service Portal has begun.

DURATION
The maintenance window for this activity is planned between 01:15 AM UTC and 02:15 AM UTC on Thursday, July 10th, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Jul 10, 01:15 UTC
Scheduled - A maintenance activity is scheduled for Thursday, July 10th, 2025 starting at 01:15 AM UTC in order to deploy a new release of the HID Self Service Portal.

DURATION
The maintenance window for this activity is planned between 01:15 AM UTC and 02:15 AM UTC

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Jul 9, 15:25 UTC
HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service has been completed.

Many Thanks
HID Authentication Service.
Jul 10, 01:33 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 01:00 AM UTC and 02:00 AM UTC on Thursday, July 10th, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Jul 10, 01:00 UTC
Scheduled - A maintenance activity is scheduled for Thursday, July 10th, 2025, starting at 01:00 AM UTC in order to deploy a new release of the HID Admin Portal Service

DURATION
The maintenance window for this activity is planned between 01:00 AM UTC and 02:00 AM UTC

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Jul 9, 15:22 UTC
Jul 9, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jul 9, 17:39 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Wednesday, July 09, 2025, to 06:00 PM UTC on Wednesday, July 09, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 9, 16:57 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, July 09, 2025, starting at 05:00 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Wednesday, July 09, 2025, to 06:00 PM UTC on Wednesday, July 09, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 9, 16:33 UTC
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jul 9, 05:05 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Tuesday, July 08, 2025, to 01:30 AM UTC on Wednesday, July 09, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 8, 23:25 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, July 08, 2025, starting at 11:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Tuesday, July 08, 2025, to 01:30 AM UTC on Wednesday, July 09, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 8, 10:57 UTC
Jul 8, 2025
HID Self Service Portal - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Self Service Portal has been completed.

Many Thanks
HID Authentication Service.
Jul 8, 01:32 UTC
In progress - The planned scheduled maintenance activity for the HID Self Service Portal has begun.

DURATION
The maintenance window for this activity is planned between 01:15 AM UTC and 02:15 AM UTC on Tuesday, July 08th, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Jul 8, 01:15 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, July 08th, 2025 starting at 01:15 AM UTC in order to deploy a new release of the HID Self Service Portal.

DURATION
The maintenance window for this activity is planned between 01:15 AM UTC and 02:15 AM UTC

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Jul 7, 15:19 UTC
HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service has been completed.

Many Thanks
HID Authentication Service.
Jul 8, 01:31 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 01:00 AM UTC and 02:00 AM UTC on Tuesday, July 08th, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Jul 8, 01:00 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, July 08th, 2025, starting at 01:00 AM UTC in order to deploy a new release of the HID Admin Portal Service

DURATION
The maintenance window for this activity is planned between 01:00 AM UTC and 02:00 AM UTC

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Jul 7, 15:17 UTC
Jul 7, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jul 7, 17:56 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Monday, July 07, 2025, to 06:00 PM UTC on Monday, July 07, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 7, 16:56 UTC
Scheduled - A maintenance activity is scheduled for Monday, July 07, 2025, starting at 05:00 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Monday, July 07, 2025, to 06:00 PM UTC on Monday, July 07, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 4, 06:09 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
HID Self Service Portal - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Self Service Portal has been completed.

Many Thanks
HID Authentication Service.
Jul 3, 10:02 UTC
In progress - The planned scheduled maintenance activity for the HID Self Service Portal has begun.

DURATION
The maintenance window for this activity is planned from 09:45 AM UTC and 10:45 AM UTC on Thursday, July 03, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Jul 3, 09:45 UTC
Scheduled - A maintenance activity is scheduled for Thursday, July 03, 2025 starting at 09:45 AM UTC in order to deploy a new release of the HID Self Service Portal.

DURATION
The maintenance window for this activity is planned between 09:45 AM UTC and 10:45 AM UTC.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.


Many thanks
HID Authentication Service Team.
Jul 3, 04:31 UTC
HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service has been completed.

Many Thanks
HID Authentication Service.
Jul 3, 10:01 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC and 10:30 AM UTC on Thursday, July 03, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Jul 3, 09:31 UTC
Scheduled - A maintenance activity is scheduled for Thursday, July 03, 2025, starting at 09:30 AM UTC in order to deploy a new release of the HID Admin Portal Service

DURATION
The maintenance window for this activity is planned between 09:30 AM UTC and 10:30 AM UTC

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Jul 3, 04:23 UTC
Jul 2, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jul 2, 12:03 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Wednesday, July 02, 2025, to 12:30 PM UTC on Wednesday, July 02, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 2, 10:26 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, July 02, 2025, starting at 10:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Wednesday, July 02, 2025, to 12:30 PM UTC on Wednesday, July 02, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jul 2, 10:17 UTC
Jul 1, 2025
HID Authentication Service Potential Disruption
Resolved - Hi

The potential disruption to the HID Authentication Service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved.

A root cause analysis will now take place and any identified mitigations put in place.

Many Thanks.
HID Authentication Service team
Jul 1, 07:44 UTC
Investigating - Hi,

This is an automatically generated email. The HID Authentication Service monitoring system has detected a possible problem for some customers.

The HID team is already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience.

HID Authentication Service Team
Jul 1, 07:37 UTC
HID Authentication Service Potential Disruption
Resolved - Hi,

The potential disruption to the HID Authentication Service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved.

A root cause analysis will now take place and any identified mitigations put in place.

Many Thanks.
HID Authentication Service team
Jul 1, 07:44 UTC
Investigating - Hi,

This is an automatically generated email. The HID Authentication Service monitoring system has detected a possible problem for some customers.

The HID team is already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience.

HID Authentication Service Team
Jul 1, 07:37 UTC
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