HID Authentication Service Status

All Systems Operational

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HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

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Uptime over the past 90 days. View historical uptime.
Europe East (DE) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Europe West (EU) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
America (NA) Operational
90 days ago
99.94 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
99.82 % uptime
Today
OpenID API Operational
90 days ago
99.82 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 14, 2026

No incidents reported today.

Jan 13, 2026
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jan 13, 00:47 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Monday, January 12th, 2026, to 02:00 AM UTC on Tuesday, January 13th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jan 12, 23:26 UTC
Scheduled - A maintenance activity is scheduled for Monday, January 12th, 2026, starting at 11:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Monday, January 12th, 2026, to 02:00 AM UTC on Tuesday, January 13th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jan 12, 11:53 UTC
Jan 12, 2026
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jan 12, 11:42 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Monday, January 12th, 2026, to 11:30 AM UTC on Monday, January 12th, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jan 12, 10:30 UTC
Scheduled - A maintenance activity is scheduled for Monday, January 12th, 2026, starting at 10:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Monday, January 12th, 2026, to 11:30 AM UTC on Monday, January 12th, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jan 9, 15:43 UTC
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jan 7, 18:24 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Tuesday, January 06th, 2026, to 06:30 PM UTC on Tuesday, January 06th, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jan 7, 17:26 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, January 07th, 2026, starting at 05:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Wednesday, January 07th, 2026, to 06:30 PM UTC on Wednesday, January 07th, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jan 5, 13:05 UTC
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jan 7, 01:02 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Tuesday, January 06th, 2026, to 06:30 PM UTC on Tuesday, January 06th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period the Audit Search API may experience brief periods of reduced availability.

Many Thanks
HID Authentication Service Team
Jan 6, 16:56 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, January 06th, 2026, starting at 05:00 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Tuesday, January 06th, 2026, to 06:30 PM UTC on Tuesday, January 06th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period the Audit Search API may experience brief periods of reduced availability.

Many Thanks
HID Authentication Service Team
Jan 6, 12:26 UTC
Jan 6, 2026
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

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