HID Authentication Service Status

All Systems Operational

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HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

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Uptime over the past 90 days. View historical uptime.
Europe East (DE) Operational
90 days ago
99.98 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
99.95 % uptime
Today
OpenID API Operational
90 days ago
99.95 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Europe West (EU) Operational
90 days ago
99.98 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
99.95 % uptime
Today
OpenID API Operational
90 days ago
99.95 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
America (NA) Operational
90 days ago
99.98 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
99.95 % uptime
Today
OpenID API Operational
90 days ago
99.95 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 13, 2026

No incidents reported today.

Mar 12, 2026
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Mar 12, 03:48 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Wednesday, March 11th, 2026, to 01:30 AM UTC on Thursday, March 12th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Mar 11, 23:30 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, March 11th, 2026, starting at 11:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Wednesday, March 11th, 2026, to 01:30 AM UTC on Thursday, March 12th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Mar 11, 12:57 UTC
Mar 11, 2026
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Mar 11, 12:26 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 AM UTC on Wednesday, March 11th, 2026, to 12:30 PM UTC on Wednesday, March 11th, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Mar 11, 11:29 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, March 11th, 2026, starting at 10:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Wednesday, March 11th, 2026, to 11:30 AM UTC on Wednesday, March 11th, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Mar 11, 06:18 UTC
Mar 10, 2026

No incidents reported.

Mar 9, 2026
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Mar 9, 18:31 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Monday, March 9th, 2026, to 06:30 PM UTC on Monday, March 9th, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Mar 9, 17:27 UTC
Scheduled - A maintenance activity is scheduled for Monday, March 9th, 2026, starting at 05:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Monday, March 9th, 2026, to 06:30 PM UTC on Monday, March 9th, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Mar 6, 16:25 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026
HID Authentication Service - Disruption Resolved
Resolved - An incident occurred, impacting the HID Authentication Service, resulting in authentication failures for multiple customers across several regions.
The issue has been mitigated and services have been restored. Further investigation and root cause analysis are ongoing.

Many Thanks.
HID Authentication Service team
Mar 7, 17:00 UTC
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Mar 4, 19:24 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Wednesday, March 4th, 2026, to 07:00 PM UTC on Wednesday, March 4th, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Mar 4, 17:25 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, March 4th, 2026, starting at 05:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Wednesday, March 4th, 2026, to 07:00 PM UTC on Wednesday, March 4th, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Mar 3, 16:19 UTC
Mar 3, 2026

No incidents reported.

Mar 2, 2026
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Mar 2, 13:39 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Monday, March 2nd, 2026, to 12:00 PM UTC on Monday, March 2nd, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Mar 2, 10:28 UTC
Scheduled - A maintenance activity is scheduled for Monday, March 2nd, 2026, starting at 10:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Monday, March 2nd, 2026, to 12:00 PM UTC on Monday, March 2nd, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Feb 27, 09:05 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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