HID Authentication Service Status

All Systems Operational

About This Site

HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

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Uptime over the past 90 days. View historical uptime.
Europe East (DE) Operational
90 days ago
99.65 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
99.99 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
97.57 % uptime
Today
Europe West (EU) Operational
90 days ago
99.65 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
99.99 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
97.57 % uptime
Today
America (NA) Operational
90 days ago
99.69 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
97.57 % uptime
Today
Customer Central Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 20, 2026

HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Aug 20, 17:53 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Thursday, August 20, 2026, to 06:30 PM UTC on Thursday, August 20, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Aug 20, 16:57 UTC
Scheduled - A maintenance activity is scheduled for Thursday, August 20, 2026, starting at 05:00 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Thursday, August 20, 2026, to 06:30 PM UTC on Thursday, August 20, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Aug 18, 12:20 UTC

Aug 19, 2026

No incidents reported.

Aug 18, 2026

HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Aug 18, 11:32 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC on Tuesday, August 18, 2026, to 11:00 AM UTC on Tuesday, August 18, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Aug 18, 09:28 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, August 18, 2026, starting at 09:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC on Tuesday, August 18, 2026, to 11:00 AM UTC on Tuesday, August 18, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Aug 17, 15:47 UTC

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service and Self Service Portal has been completed.

Many Thanks
HID Authentication Service.
Aug 6, 03:00 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service and Self Service Portal has begun.

DURATION
The maintenance window for this activity is planned from 02:30 AM UTC and 03:30 AM UTC on Thursday, August06, 2026.

REGIONS AFFECTED
EU - Ireland
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Aug 6, 02:35 UTC
Scheduled - A maintenance activity is scheduled for Thursday, August06, 2026, starting at 02:30 AM UTC in order to deploy a new release of the HID Admin Portal Service and Self Service Portal.

DURATION
The maintenance window for this activity is planned between 02:30 AM UTC and 03:30 AM UTC

REGIONS AFFECTED
EU - Ireland
NA - North America

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Aug 5, 09:39 UTC
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