HID Authentication Service Status

All Systems Operational

About This Site

HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

Be sure to subscribe to updates to receive notifications on incidents.

Europe East (DE) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Europe West (EU) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
America (NA) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

HID Authentication Service - Scheduled Maintenance Feb 16, 2026 11:00-12:00 UTC

A maintenance activity is scheduled for Monday, February 16th, 2026, starting at 11:00 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:00 AM UTC on Monday, February 16th, 2026, to 12:00 PM UTC on Monday, February 16th, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
As previously communicated, during this maintenance window there will be a planned service interruption between 11:15 AM to 11:45 AM UTC, expected to last less than one minute.

Many Thanks
HID Authentication Service Team

Posted on Feb 12, 2026 - 09:30 UTC
Feb 16, 2026

No incidents reported today.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service

Feb 12, 04:03 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 12:30 AM UTC on Thursday, February 12th, 2026, to 02:00 AM UTC on Thursday, February 12th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team

Feb 12, 00:28 UTC
Scheduled - A maintenance activity is scheduled for Thursday, February 12th, 2026, starting at 12:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 12:30 AM UTC on Thursday, February 12th, 2026, to 02:00 AM UTC on Thursday, February 12th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team

Feb 11, 06:00 UTC
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service

Feb 9, 18:37 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 06:00 PM UTC on Monday, February 9th, 2026, to 07:00 PM UTC on Monday, February 9th, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
As previously communicated, during this maintenance window there will be a planned service interruption between 6:15 PM and 6:45 PM UTC, expected to last less than one minute.

Many Thanks
HID Authentication Service Team

Feb 9, 17:59 UTC
Scheduled - A maintenance activity is scheduled for Monday, February 9th, 2026, starting at 06:00 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 06:00 PM UTC on Monday, February 9th, 2026, to 07:00 PM UTC on Monday, February 9th, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
As previously communicated, during this maintenance window there will be a planned service interruption between 6:15 PM and 6:45 PM UTC, expected to last less than one minute.

Many Thanks
HID Authentication Service Team

Feb 5, 16:26 UTC
Completed - A planned maintenance activity for the HID Self Service Portal has been completed.

Many Thanks
HID Authentication Service.

Feb 9, 01:31 UTC
In progress - The planned scheduled maintenance activity for the HID Self Service Portal has begun.

DURATION
The maintenance window for this activity is planned between 01:15 AM UTC and 02:15 AM UTC on Monday, February 09, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.

Feb 9, 01:16 UTC
Scheduled - A maintenance activity is scheduled for Monday, February 09, 2026, starting at 01:15 AM UTC in order to deploy a new release of the HID Self Service Portal.

DURATION
The maintenance window for this activity is planned between 01:15 AM UTC and 02:15 AM UTC

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team.

Feb 8, 17:09 UTC
Completed - A planned maintenance activity for the HID Self Service Portal has been completed.

Many Thanks
HID Authentication Service.

Feb 9, 01:14 UTC
In progress - The planned scheduled maintenance activity for the HID Self Service Portal has begun.

DURATION
The maintenance window for this activity is planned between 01:00 AM UTC and 02:00 AM UTC on Monday, February 09, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.

Feb 9, 01:00 UTC
Scheduled - A maintenance activity is scheduled for Monday, February 09, 2026 starting at 01:00 AM UTC in order to deploy a new release of the HID Self Service Portal.

DURATION
The maintenance window for this activity is planned between 01:00 AM UTC and 02:00 AM UTC

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team

Feb 8, 17:06 UTC
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Completed - A planned maintenance activity for the HID Self Service Portal has been completed.

Many Thanks
HID Authentication Service.

Feb 5, 12:04 UTC
In progress - The planned scheduled maintenance activity for the HID Self Service Portal has begun.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC and 10:30 AM UTC on Thursday, February 05, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.

Feb 5, 09:30 UTC
Scheduled - A maintenance activity is scheduled for Thursday, February 05, 2026 starting at 09:30 AM UTC in order to deploy a new release of the HID Self Service Portal.

DURATION
The maintenance window for this activity is planned between 09:30 AM UTC and 10:30 AM UTC

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team

Feb 5, 07:33 UTC
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service

Feb 5, 11:37 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Thursday, February 5th, 2026, to 11:30 AM UTC on Thursday, February 5th, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team

Feb 5, 10:27 UTC
Scheduled - A maintenance activity is scheduled for Thursday, February 5th, 2026, starting at 10:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Thursday, February 5th, 2026, to 11:30 AM UTC on Thursday, February 5th, 2026.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team

Feb 5, 09:44 UTC
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service

Feb 5, 03:38 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Wednesday, February 4th, 2026, to 02:00 AM UTC on Thursday, February 5th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team

Feb 4, 23:29 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, February 4th, 2026, starting at 11:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Wednesday, February 4th, 2026, to 02:00 AM UTC on Thursday, February 5th, 2026.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team

Feb 4, 06:01 UTC
Feb 4, 2026
Feb 3, 2026
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service

Feb 3, 18:54 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Tuesday, February 3rd, 2026, to 07:00 PM UTC on Tuesday, February 3rd, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team

Feb 3, 17:27 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, February 3rd, 2026, starting at 05:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Tuesday, February 3rd, 2026, to 07:00 PM UTC on Tuesday, February 3rd, 2026.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team

Feb 2, 14:30 UTC
Feb 2, 2026

No incidents reported.