HID Authentication Service Status

All Systems Operational

About This Site

HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

Be sure to subscribe to updates to receive notifications on incidents.

Uptime over the past 90 days. View historical uptime.
Europe East (DE) Operational
90 days ago
99.99 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API ? Operational
90 days ago
99.99 % uptime
Today
OpenID API Operational
90 days ago
99.98 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Europe West (EU) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
America (NA) Operational
90 days ago
99.99 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
99.99 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 2, 2025

No incidents reported today.

Jul 1, 2025
HID Authentication Service Potential Disruption
Resolved - Hi

The potential disruption to the HID Authentication Service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved.

A root cause analysis will now take place and any identified mitigations put in place.

Many Thanks.
HID Authentication Service team
Jul 1, 07:44 UTC
Investigating - Hi,

This is an automatically generated email. The HID Authentication Service monitoring system has detected a possible problem for some customers.

The HID team is already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience.

HID Authentication Service Team
Jul 1, 07:37 UTC
HID Authentication Service Potential Disruption
Resolved - Hi,

The potential disruption to the HID Authentication Service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved.

A root cause analysis will now take place and any identified mitigations put in place.

Many Thanks.
HID Authentication Service team
Jul 1, 07:44 UTC
Investigating - Hi,

This is an automatically generated email. The HID Authentication Service monitoring system has detected a possible problem for some customers.

The HID team is already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience.

HID Authentication Service Team
Jul 1, 07:37 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jun 26, 17:41 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Thursday, June 26, 2025, to 06:00 PM UTC on Thursday, June 26, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jun 26, 16:59 UTC
Scheduled - A maintenance activity is scheduled for Thursday, June 26, 2025, starting at 05:00 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Thursday, June 26, 2025, to 06:00 PM UTC on Thursday, June 26, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jun 25, 06:42 UTC
Jun 25, 2025

No incidents reported.

Jun 24, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jun 24, 02:00 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Monday, June 23, 2025, to 01:30 AM UTC on Tuesday, June 24, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jun 23, 23:26 UTC
Scheduled - A maintenance activity is scheduled for Monday, June 23, 2025, starting at 11:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Monday, June 23, 2025, to 01:30 AM UTC on Tuesday, June 24, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jun 23, 09:20 UTC
Jun 23, 2025
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jun 19, 17:39 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Thursday, June 19, 2025, to 06:00 PM UTC on Thursday, June 19, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jun 19, 16:55 UTC
Scheduled - A maintenance activity is scheduled for Thursday, June 19, 2025, starting at 05:00 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:00 PM UTC on Thursday, June 19, 2025, to 06:00 PM UTC on Thursday, June 19, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jun 19, 06:03 UTC
Jun 18, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Jun 18, 10:27 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC on Wednesday, June 18, 2025, to 10:30 AM UTC on Wednesday, June 18, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jun 18, 09:26 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, June 18, 2025, starting at 09:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC on Wednesday, June 18, 2025, to 10:30 AM UTC on Wednesday, June 18, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Jun 18, 08:29 UTC
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