HID Authentication Service Status

All Systems Operational

About This Site

HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

Be sure to subscribe to updates to receive notifications on incidents.

Uptime over the past 90 days. View historical uptime.
Europe East (DE) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API ? Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Europe West (EU) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
America (NA) Operational
90 days ago
99.94 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
99.82 % uptime
Today
OpenID API Operational
90 days ago
99.82 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 21, 2025

No incidents reported today.

Oct 20, 2025
HID Authentication Service Potential Disruption
Resolved - Hi,

The potential disruption to the HID Authentication Service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved.

A root cause analysis will now take place and any identified mitigations put in place.

Many Thanks.
HID Authentication Service team
Oct 20, 13:09 UTC
Investigating - Hi,

This is an automatically generated email. The HID Authentication Service monitoring system has detected a possible problem for some customers.

The HID team is already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience.

HID Authentication Service Team
Oct 20, 09:21 UTC
HID Authentication Service Potential Disruption
Resolved - Hi,

The potential disruption to the HID Authentication Service has now been investigated and where necessary corrective action taken for those customers affected.

This disruption has now been resolved.

A root cause analysis will now take place and any identified mitigations put in place.

Many Thanks.
HID Authentication Service team
Oct 20, 13:09 UTC
Investigating - Hi,

This is an automatically generated email. The HID Authentication Service monitoring system has detected a possible problem for some customers.

The HID team is already investigating this potential problem and we will update you as soon as we have further news.

Many thanks for your patience.

HID Authentication Service Team
Oct 20, 09:21 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Oct 9, 03:04 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Wednesday, October 08, 2025, to 01:00 AM UTC on Thursday, October 09, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Oct 8, 23:28 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, October 08, 2025, starting at 11:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Wednesday, October 08, 2025, to 01:00 AM UTC on Thursday, October 09, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Oct 8, 11:25 UTC
Oct 8, 2025
HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service has been completed.

Many Thanks
HID Authentication Service.
Oct 8, 09:44 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC and 10:30 AM UTC on Wednesday, October 08th, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Oct 8, 09:30 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, October 08th, 2025, starting at 09:30 AM UTC in order to deploy a new release of the HID Admin Portal Service

DURATION
The maintenance window for this activity is planned between 09:30 AM UTC and 10:30 AM UTC

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Oct 8, 01:51 UTC
HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service has been completed.

Many Thanks
HID Authentication Service.
Oct 8, 01:48 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 01:30 AM UTC and 02:30 AM UTC on Wednesday, October 08th, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Oct 8, 01:30 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, October 08th, 2025, starting at 01:30 AM UTC in order to deploy a new release of the HID Admin Portal Service

DURATION
The maintenance window for this activity is planned between 01:30 AM UTC and 02:30 AM UTC

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Oct 7, 19:00 UTC
HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service has been completed.

Many Thanks
HID Authentication Service.
Oct 8, 01:19 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 01:00 AM UTC and 02:00 AM UTC on Wednesday, October 08th, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Oct 8, 01:00 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, October 08th, 2025, starting at 01:00 AM UTC in order to deploy a new release of the HID Admin Portal Service

DURATION
The maintenance window for this activity is planned between 01:00 AM UTC and 02:00 AM UTC

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Oct 8, 01:00 UTC
Oct 7, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service.
Oct 7, 10:42 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC on Tuesday, October 07, 2025, to 10:30 AM UTC on Tuesday, October 07, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Oct 7, 09:40 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, October 07, 2025, starting at 09:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC on Tuesday, October 07, 2025, to 10:30 AM UTC on Tuesday, October 07, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Oct 6, 16:17 UTC
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