HID Authentication Service Status
HID Authentication Service - Scheduled Maintenance
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 03:30 PM UTC on Wednesday, November 20th, 2024, to 07:30 PM UTC on Wednesday, November 20th, 2024.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Nov 20, 2024 - 15:35 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, November 20th, 2024, starting at 03:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 03:30 PM UTC on Wednesday, November 20th, 2024, to 07:30 PM UTC on Wednesday, November 20th, 2024.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Nov 20, 2024 15:30-19:30 UTC

About This Site

HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

Be sure to subscribe to updates to receive notifications on incidents.

Uptime over the past 90 days. View historical uptime.
Europe East (DE) Operational
90 days ago
99.99 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API ? Operational
90 days ago
99.99 % uptime
Today
OpenID API Operational
90 days ago
99.99 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Europe West (EU) Under Maintenance
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Under Maintenance
90 days ago
100.0 % uptime
Today
OpenID API Under Maintenance
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
America (NA) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Advanced Notification of Planned HID Authentication Service Downtime
Completed - The Scheduled maintenance has been completed.

Sincerely,
HID Authentication Service Team
Nov 20, 08:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sincerely,
HID Authentication Service Team
Nov 20, 05:41 UTC
Scheduled - We want to make you aware of scheduled downtime for the HID Authentication Service for 15 minutes as part of regular planned maintenance on:
• Tuesday, November 19th, 2024 between 10:30 and 10:45 pm (PDT)
• Wednesday, November 20th, 2024 between 12:30 and 12:45 am (CST)
• Wednesday, November 20th, 2024 between 01:30 and 01:45 am (EST)
• Wednesday, November 20th, 2024 between 06:30 and 06:45 am (UTC)

We will use this time to upgrade our infrastructure and we chose this time of day to minimize the impact on your business operations.

The Authentication Service and all services or solutions that require it to function may be unavailable during the entire maintenance period, however, we expect them to be inaccessible for less than a minute.

REGIONS AFFECTED
NA - North America

Please subscribe to our real-time alerts from our service stage page (https://status.auth.hidglobal.com/) by selecting Subscribe to updates.

We appreciate your patience and understanding.

As always, if you have any questions or issues, please contact our Technical Support team (https://support.hidglobal.com/).

Sincerely,
HID Authentication Service Team
Nov 19, 06:11 UTC
Nov 19, 2024
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service.
Nov 19, 14:49 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Tuesday, November 19th, 2024, to 1:30 PM UTC on Tuesday, November 19th, 2024.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Nov 19, 10:29 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, November 19th, 2024, starting at 10:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Tuesday, November 19th, 2024, to 1:30 PM UTC on Tuesday, November 19th, 2024.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Nov 19, 05:49 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Advanced Notification of Planned HID Authentication Service Downtime
Completed - The Scheduled maintenance has been completed.
Nov 13, 01:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:30 UTC
Scheduled - We want to make you aware of the scheduled downtime for the HID Authentication Service on November 13th, 2024, between 01:00 and 01:15 (UTC) for up to 15 minutes, as part of regular planned maintenance.

We will use this time to upgrade our infrastructure and we chose this time of day to minimize the impact on your business operations.

The Authentication Service and all services or solutions that require it to function may be unavailable during the entire maintenance period, however, we expect them to be inaccessible for less than a minute.

REGIONS AFFECTED
DE - Germany

Please subscribe to our real-time alerts from our service stage page (https://status.auth.hidglobal.com/) by selecting Subscribe to updates.

We appreciate your patience and understanding.

As always, if you have any questions or issues, please contact our Technical Support team (https://support.hidglobal.com/).

Sincerely,
HID Authentication Service Team
Nov 12, 06:12 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Advanced Notification of Planned HID Authentication Service Downtime
Completed - The Scheduled maintenance has been completed.

Sincerely,
HID Authentication Service Team
Nov 7, 18:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sincerely,
HID Authentication Service Team
Nov 7, 17:59 UTC
Scheduled - We want to make you aware of the scheduled downtime for the HID Authentication Service on November 7, 2024, between 19:00 and 19:15 (UTC) for up to 15 minutes as part of regular planned maintenance.

We will use this time to upgrade our infrastructure and we chose this time of day to minimize the impact on your business operations.

The Authentication Service and all services or solutions that require it to function may be unavailable during the entire maintenance period, however, we expect them to be inaccessible for less than a minute.

REGIONS AFFECTED
EU - Ireland

Please subscribe to our real-time alerts from our service stage page (https://status.auth.hidglobal.com/) by selecting Subscribe to updates.

We appreciate your patience and understanding.

As always, if you have any questions or issues, please contact our Technical Support team (https://support.hidglobal.com/).

Sincerely,
HID Authentication Service Team
Nov 6, 13:58 UTC
Nov 6, 2024

No incidents reported.

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