HID Authentication Service Status

All Systems Operational

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HID Global’s status page shows the current and historical uptime of the HID Authentication Service. This page displays a list of the available services along with their current operational status, historic availability and incidents.

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Uptime over the past 90 days. View historical uptime.
Europe East (DE) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Europe West (EU) Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
100.0 % uptime
Today
OpenID API Operational
90 days ago
100.0 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
America (NA) Operational
90 days ago
99.94 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
SCIM API Operational
90 days ago
99.82 % uptime
Today
OpenID API Operational
90 days ago
99.82 % uptime
Today
Push Gateway Operational
90 days ago
100.0 % uptime
Today
Email Gateway Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Dec 12, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 02:32 UTC
Update - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 02:30 AM UTC on Friday, December 12th, 2025, to 04:00 AM UTC on Friday, December 12th, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 12, 02:32 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 11, 16:38 UTC
Scheduled - A maintenance activity is scheduled for Friday, December 12th, 2025, starting at 02:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 02:30 AM UTC on Friday, December 12th, 2025, to 04:00 AM UTC on Friday, December 12th, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 11, 11:45 UTC
Dec 11, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Dec 11, 11:50 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Thursday, December 11th, 2025, to 12:30 PM UTC on Thursday, December 11th, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 11, 10:30 UTC
Scheduled - A maintenance activity is scheduled for Thursday, December 11th, 2025, starting at 10:30 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:30 AM UTC on Thursday, December 11th, 2025, to 12:30 PM UTC on Thursday, December 11th, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 10, 09:30 UTC
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Dec 11, 06:49 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Wednesday, December 10th, 2025, to 01:30 AM UTC on Thursday, December 11th, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 10, 23:26 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, December 10th, 2025, starting at 11:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Wednesday, December 10th, 2025, to 01:30 AM UTC on Thursday, December 11th, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 10, 09:11 UTC
Dec 10, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Dec 10, 13:47 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 10:00 AM UTC on Wednesday, December 10th, 2025, to 02:00 PM UTC on Wednesday, December 10th, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 10, 09:56 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, December 10th, 2025, starting at 10:00 AM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 10:00 AM UTC on Wednesday, December 10th, 2025, to 02:00 PM UTC on Wednesday, December 10th, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 9, 13:10 UTC
HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service has been completed.

Many Thanks
HID Authentication Service.
Dec 10, 01:52 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 01:00 AM UTC and 02:00 AM UTC on Wednesday, December 10, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Dec 10, 01:42 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, December 10, 2025, starting at 01:00 AM UTC in order to deploy a new release of the HID Admin Portal Service

DURATION
The maintenance window for this activity is planned between 01:00 AM UTC and 02:00 AM UTC

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Dec 9, 17:44 UTC
HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service has been completed.

Many Thanks
HID Authentication Service.
Dec 10, 01:52 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 01:00 AM UTC and 02:00 AM UTC on Wednesday, December 10, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Dec 10, 01:41 UTC
Scheduled - A maintenance activity is scheduled for Wednesday, December 10, 2025, starting at 01:00 AM UTC in order to deploy a new release of the HID Admin Portal Service

DURATION
The maintenance window for this activity is planned between 01:00 AM UTC and 02:00 AM UTC

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Dec 9, 17:42 UTC
Dec 9, 2025
HID Admin Portal Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Admin Portal Service has been completed.

Many Thanks
HID Authentication Service.
Dec 9, 09:40 UTC
In progress - The planned scheduled maintenance activity for the HID Admin Portal Service has begun.

DURATION
The maintenance window for this activity is planned from 09:30 AM UTC and 10:30 AM UTC on Tuesday, December 09, 2025.

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team.
Dec 9, 09:30 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, December 09, 2025, starting at 09:30 AM UTC in order to deploy a new release of the HID Admin Portal Service

DURATION
The maintenance window for this activity is planned between 09:30 AM UTC and 10:30 AM UTC

REGIONS AFFECTED
NA - North America

IMPACT
During this maintenance period, no service degradation is expected


Many thanks
HID Authentication Service Team
Dec 8, 16:30 UTC
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Dec 9, 03:04 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Monday, December 8th, 2025, to 02:00 AM UTC on Tuesday, December 9th, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 8, 23:27 UTC
Scheduled - A maintenance activity is scheduled for Monday, December 8th, 2025, starting at 11:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 11:30 PM UTC on Monday, December 8th, 2025, to 02:00 AM UTC on Tuesday, December 9th, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 8, 05:59 UTC
Dec 8, 2025
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Dec 4, 18:30 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Thursday, December 4th, 2025, to 07:00 PM UTC on Thursday, December 4th, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 4, 17:25 UTC
Scheduled - A maintenance activity is scheduled for Thursday, December 4th, 2025, starting at 05:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Thursday, December 4th, 2025, to 07:00 PM UTC on Thursday, December 4th, 2025.

REGIONS AFFECTED
EU - Ireland

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 4, 11:41 UTC
Dec 3, 2025

No incidents reported.

Dec 2, 2025
HID Authentication Service - Scheduled Maintenance
Completed - A planned maintenance activity for the HID Authentication Service has been completed.

Many Thanks
HID Authentication Service
Dec 2, 18:09 UTC
In progress - The planned scheduled maintenance activity for the HID Authentication Service has begun.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Tuesday, December 2nd, 2025, to 06:30 PM UTC on Tuesday, December 2nd, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 2, 17:26 UTC
Scheduled - A maintenance activity is scheduled for Tuesday, December 2nd, 2025, starting at 05:30 PM UTC in order to deploy a new release of the HID Authentication Service.

DURATION
The maintenance window for this activity is planned from 05:30 PM UTC on Tuesday, December 2nd, 2025, to 06:30 PM UTC on Tuesday, December 2nd, 2025.

REGIONS AFFECTED
DE - Germany

IMPACT
During this maintenance period, no service degradation is expected.

Many Thanks
HID Authentication Service Team
Dec 2, 15:58 UTC
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